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Privacy Policy

This document was last updated on May 15, 2018

This policy explains the what, how, and why of the information we collect when you visit this website, or when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously, and we never sell lists or email addresses.

Personal identification information

As with all websites, when you visit this website anonymously, there are several pieces of information we can see from you ....
All of this is captured so we can understand general website usage, improve our Services, and customize your experience on this website. This is stored in a google analytics account. If interested, you can view Google's policies.

Additionally, if you choose to pay your invoice online, we will ask for more personal information...
*** Payment details are not stored inside this website. Instead we use Payment Gateways, such as PayTrace.net to collect and store this data. If interested, you can see PayTrace’s policies.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We may use your contact information to send you information about our Services or alert you to important events. If you contact us via email, Messenger or other electronic communication, we may keep your message, email address and contact information to respond to your request.

Web browser cookies

Our Site does use "cookies" to enhance User experience.

A cookie is a small text file that may be stored on the hard drive of your computer when you access the Site. A "session cookie" expires immediately when you end your session (i.e., close your browser). You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all our offerings. Check the “Help” menu of your browser to learn how to change your cookie preferences.

Pixel Tags

A pixel tag (also known as a web beacon) is a small string of code that represents a clear graphic image and is used in conjunction with a cookie. A pixel tag allows us to capture certain additional types of information about a visitor's actions on a web site, such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the tag is placed and details about any items that were purchased. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our website. It also helps with our advertising to help the prospective buyer return and complete their purchase. We work with service providers that help us track, collect and analyze this information; Google and Facebook.

How we use collected information

Island Time Pool Service may collect and use personal information for the following purposes:
We may need your information display content on the Site correctly. Information you provide helps us respond to your customer service requests and support needs more efficiently. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. We may use feedback you provide to improve our products and services. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To send Users information they agreed to receive about topics we think will be of interest to them. We may use third party service providers to help us manage product reviews and ratings left by Users. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We share data with our trusted business partners. These third party service providers help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we always include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission, by opting in to our mailing list.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Island Time Pool Service has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms of service

By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please use our CONTACT page.